Bought the Kyson washing machine snipe, initially chosen without the dryer. Customer service officer was well versed and allowed me to change. Further more brought forward the delivery date for me. Always keep updating me the procurement process by WhatsApp and very courteous and accomdating. Also to mention this is a great 5 ticks washing machine and highly intelligence operating and ease of use.
Great service and products.
The washer is excellent. It uses less water and saves a lot but the dryer needs to be improve as even after 1hour of drying, some thick clothes still not dry, still need to air dry them.
My first purchase a front loader washing machine. But I must say it was a great machine.
I wanted to take a moment to commend the excellent explanation your staff named Ruth provided regarding the washing machine Kyson Snipe 2 in 1. Her ability to present the information in a clear, concise, and engaging manner was impressive and greatly appreciated.
Her approach not only made the concept easy to understand but also showcased her in-depth knowledge and patience. It’s evident that she values clear communication and takes pride in ensuring others feel informed and supported.
Thank you for the efforts, and please keep up the great work. Her dedication does not go unnoticed!
Best regards,
Nasharudin
Like the lower and lifting up of laundry. Pleased with the functions provided especially with UV n heater. However, some of the laundry still not fully dried.
Staff was very helpful..Ruth is very efficient and helpful in arranging the delivery and order.
Delivery was good..installer explained the function in details.
Washer is really great help..love the functions.
Very quiet when machine is operating..which I like the most.
I love the functions and that I no longer need to climb a ladder and haul up heavy laundry whenever I wash the bedsheets! The fan & heater are useful too (especially during the rainy season when it takes longer for the laundry to dry), and the UV adds extra peace of mind about bacteria & mould prevention. Linking to the mobile app is also useful - you can even control it when you're not home!
I only have a couple of grouses - I had to ask for the pdf manual (there wasn't any manual given when my Kyson was installed), and it's a bit minimal. It didn't include instructions for how to set your preferred height for the rack to descend, which I vaguely remembered from the visit to the showroom previously. I had to ask the customer service for the instructions. Also, when I switch on just the heater or fan function, there is a coloured LED (red/blue) lamp to indicate which function is on - I find this very glaring, but it doesn't seem that I can turn off that LED and have the fan/heater only.
Installed kyson laundry rack for coming 3 weeks; so far friendly and easy to use. Installation was good.
Very good and functional product. Reliable and too notch seller, Thank you boss Kelvin and installer Javen and Nelson. Hv already introduce this produxt to my friends
Worth the money and product works well. Although, heater function and fan sounds the same and no indicator to know the difference, while fan can be turned off. heater can only turn off after a set time.
Energy efficient washing machine with large capacity!! Water efficient also so it helps me to save water and also good for the environment :)) Really worth the good price and excellent service as well, thank you!!
Bought a kyson pro because hanging my clothes outside was getting tedious due to rain and other factors. It has served me well. Dries my clothes really well.