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FAQ

I have an existing rack, can you assist on dismantling?

Yes! We provide dismantling at no additional cost when you purchase any system from us.

What is covered in your complimentary delivery and standard installation service?

Our free delivery and standard installation service encompass the delivery and installation of our automated laundry rack to a single address, including dismantling of the existing rack. Please be aware that this offer is valid only for concrete ceilings with a lighting point. An extra fee of $150 is applicable for installation on false ceilings, and an additional $50 is required for high ceilings. Supplying labour and material for electrical works is $80. Please also do take note that removal of the bolt/nuts, patching and painting is not included in the standard installation.

Does Kyson Smart Drying Rack consume a lot of electricity?

No, It doesn’t! Monthly bill will not increase more than $8 a month. It is designed to be more efficient than conventional manual system.

Which size should I go with?

It depends on if you have more than space. BTO/HDB/CONDO/LANDED usually go for 1.3M as it is extendable till 2.2M. You can go for 1.6M if you have more than 1.8M or more allowance. 2.6M is extendable till 2.6M

Is 24W LED light sufficient to light our yard?

It depends on the area, we have customers who chose to keep their ceiling light and prepare another point for Kyson laundry system

What is the lowest Kyson system can be lowered?

It can be lowered to 1.3m that suits most household laundry area.

Does the price includes installation?

Yes prices are inclusive of standard installation and delivery. If ceiling is above 2.8m it has an additional charges of $50. False Ceiling charges area at $150. Additional electricity point are at $80. Supplying labour and material for electrical works is $80.

What is the difference between Kyson Pro and Kyson Expert?

Kyson Pro is equipped with Dual Heater, Twin Turbo Blower, UV Sterilization, Single Arm scissor which can hold up to 35Kg, Auto Lifting, Auto stop if it hits an object and remote control.

Kyson Expert are equipped with Dual Heater, Twin Turbo Blower, UV Sterilization, Ionizer, Voice Command, Double Armed scissor can hold up to 45kg, Auto Lifting, Auto stop if it hits object and remote control.